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Store Policy

Customer Care

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. Learn more below and reach out with questions.

Privacy & Safety

At Meltilicious scent boutique we want to give our customers the best shopping experience. That’s why we believe our store policies should be fair, clear, and transparent. Read about them below, and contact us with questions.

Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW WE COLLECT INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WHY WE COLLECT INFORMATION

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

  HOW WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS PERSONAL INFORMATION?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW WE COMMUNICATE WITH OUR SITE VISITORS AND BEHAVIOURAL ADVERTISING

We will communicate via email or reply to messages via inbox .We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

COOKIES,TRACKING AND OTHER TOOLS.

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify our registered members (users who registered to the site).

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

  • We have an accept cookies button which you can decline.

  • Klarna

  • In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

  •  Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy find it here-https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_gb/privacy

YOUR RIGHTS
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using the details at the bottom of this information.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at meltilicious15@yahoo.co.uk or by mail using the details provided below:

via email -meltilicious15@yahoo.co.uk

or via post-
Meltilicious scent boutique
44,Southwood gardens,
Ramsgate ,Kent,
CT11 0BQ

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

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